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Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice (2nd Edition)

Eric Schaffer, Apala Lahiri




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 | #1011287 in Books |  Addison-Wesley Professional |  2013-12-28 | Original language:English | PDF # 1 |  9.04 x.74 x7.00l,1.30 | File type: PDF | 368 pages

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||3 of 4 people found the following review helpful.| Products Manager need to read this|By Benoit Meunier|It's will written. Everyone will understand it very quickly. You can read the book under 10 hours and apply it right away. Yes, you'll need more informations from a UXer, but at least you'll have all the informations to establish a great UX process in your organization.

But only if you want it. It's not a case stud| |“This book is a great how-to manual for people who want to bring the benefits of improved user experience to their companies. It’s thorough yet still accessible for the smart businessperson. I’ve been working with user-centered design for ove

“This book is a great how-to manual for people who want to bring the benefits of improved user experience to their companies. It’s thorough yet still accessible for the smart businessperson. I’ve been working with user-centered design for over twenty years, and I found myself circling tips and tricks.”

–Harley Manning, vice president & research director, customer experience, Forrester Research

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